We Care About Your Data
Data management and privacy is very important to us. Read about the measures we have taken to protect you
Kreagraphy cares deeply about your privacy. Therefore, we only process the data we need to (improve) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
About data processing
Below you can read how we process your data, where we store it, what security techniques we use and to whom the data is transparent.
online web software
Email and mailing lists
We use Vimexx services through our web hosting for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as far as possible. Vimexx does not have access to our mailbox and we treat all our email traffic confidentially.
payment processors mollie, iDeal
We use the Mollie platform to handle (part of) payments on our website. Mollie processes your name, address and residence details and your payment details, such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymous) data with third parties in this context. All of the aforementioned guarantees regarding the protection of your personal data also apply to the parts of Mollie’s services for which they contract with third parties. Mollie does not store your data for longer than is permitted by law.
Shipping and logistics PostNL
When you place an order with us, our job is to send your package to you. We use the services of PostNL to make deliveries. Therefore, it is necessary for us to share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
External sales channels Purpose of data processing General purpose of processing
We only use your data for the purpose of improving our services. This means that the purpose of the treatment is always directly related to the service you request. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time, other than at your request, we will ask for your explicit permission to do so. Your data will not be shared with third parties, except to comply with accounting and administrative obligations. All these third parties are kept secret based on the agreement between them and us or an oath or legal obligation.
Data collected automatically
The data collected automatically by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In some cases, Kreagraphy may be required to share your data in connection with government criminal or prosecutorial investigations based on a legal obligation. In this case, we are forced to share your data, but we will oppose it within the possibilities that the law offers us.
We keep your data as long as you are our customer. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you tell us this, we will also treat it as a request to forget. Based on the applicable administrative obligations, we must keep the invoices with your (personal) data, so we will keep this data for the duration of the applicable period.
However, employees no longer have access to their customer profile or the documents we have prepared in response to their assignment.
Based on applicable Dutch and European law, you as a data subject have certain rights with respect to personal data processed by us or on our behalf. Below we explain what rights these are and how you can invoke them. In principle, to prevent misuse, we only send copies and copies of your data to your already known email address. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep records of completed applications, in case an application is forgotten, we manage anonymized data. You will receive all copies and copies of the data in the machine-readable data format we use in our systems.
right of inspection
You always have the right to see the data that we process or have processed and that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors holding this data to the email address known to us, indicating the category in which we have stored this data.
Right of rectification
You always have the right to have data that we process or have processed and that relates to your person or can be traced back to you adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the email address known to us.
Right to limitation of processing
You always have the right to limit the data we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data that we process or have processed and that relate to or can be traced back to your person be carried out by a third party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies
or copies of all data about you that we have processed or that has been processed by other processors or third parties on our behalf to the email address known to us. In all likelihood, in such a case, we can no longer continue to provide the service, because the secure linking of the data files can no longer be guaranteed.
Right of opposition and other rights
In some cases, you have the right to object to the processing of your personal data by or on behalf of Kreagraphy. If you object, we will immediately stop the data processing until your objection is processed. If your objection is justified, we will make copies and/or copies of the data we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy contact person.
Google Analytics ®
The cookies on our website are stored by the American company Google, as part of the “Analytics” service. We use this service to track and report on how visitors use the website. The latter may be required to provide access to this data based on applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.
Contact Information Kreagraphy
Workumstraat 13, 3826EE Amersfoort The Netherlands
Contact person for privacy matters
Luis Enrique Rodriguez